From Chase Bank:
We're attaching a check for your credit card account(s) ending in XXXX *
Dear Φ:
We're writing to apologize because we may have charged you interest and/or fees incorrectly when you may have been eligible for Servicemember's Civil Relief Act benefits or protections.
Here's what we're doing
We're refunding you the interest and/or fees, plus an additional amount for the inconvenience.
We're attaching a check for $500.00. **
We'll report the taxable portion
If required by tax-reporting rules, we'll send you an IRS Form 1099-MISC (Miscellaneous Income) of Form 1042-S (Foreign Person's U.S. Source Income Subject to Withholding) for the tax year in which the inconvenience payment was issued. You may want to ask your tax/financial advisor, call the IRS at 1-800-829-1040, or visit IRS.gov for information about how this may affect you.
We're here to help
If you have any questions, please call us at 1-888-420-3863. We are here Monday through Sunday from 6 a.m. to 10 p.m. Eastern Time. A Military Customer Service Specialist will assist you. If you are overseas, please call us collect at 1-302-594-8200.
We thank you and your family for your service to our country.
Sincerely,
John W. Delaney
Managing Director
Attachment
* All bolding in the original
** For the record, Φ hasn't paid interest on a credit card since 1994.
It may be uncharitable of me to ask this, in light of Chase Bank's generosity to what must be a considerable number of military customers, but . . . how does an honest company make enough money to send out $500 checks like this?