From the very start there were warning signs. After signing up, you were invited to take part in nightly conference calls. The calls were more of the slick marketing speech type than helpful training sessions. There was a lot of "rah-rahs" and lofty talk about how this would change the ballgame.
Working primarily as a web developer, I had some serious questions. Things like "Has this been stress tested?", "Is there redundancy in place?" and "What steps have been taken to combat a coordinated DDOS attack or the like?", among others. These types of questions were brushed aside (truth be told, they never took one of my questions). They assured us that the system had been relentlessly tested and would be a tremendous success.
It gets worse. Read the whole thing.
On pain of sounding like a paranoid Florida Democrat circa 2000 . . . jeebus, but can mere incompetence really explain a Charlie Foxtrot of this magnitude?
On a lighter note: Blogger reminds me this is my 1000th post. Many thanks to all my readers and commenters for helping to make this a great six-and-a-half years.